Returns & Exchanges

At BL Lashes, we want you to be completely satisfied with your professional lash supplies. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure the highest hygiene standards.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that all seals remain intact and professional tools are protected from damage during transit.

3

Ship the Items

Affix the provided return label or ship the package via a trackable carrier to our distribution center, keeping your tracking number for reference.

4

Quality Inspection & Refund

Once our warehouse team verifies the condition of the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing